Terms of Service
Our main terms define how you use 8jj; this privacy policy explains how we handle the data you share during that use.
LEGAL REFERENCE
How 8jj protects your privacy
Your account details, deposit history and gameplay activity stay private and secure on 8jj. We explain exactly what data we collect, how we use it, and the safeguards...
Encryption on all transactionsJazzCash, Easypaisa, SadaPay verifiedAccount verification required
Our privacy commitment in Pakistan
8jj operates this platform in supported regions where local law permits. When you open an account, you provide information needed for identity verification, payment processing and account security. We collect device data, gameplay history and support interactions to improve your experience and detect fraud. Your payment details pass through encrypted channels connected to JazzCash, Easypaisa, SadaPay and Raast partners. We do not
sell your personal data to third parties. Our servers store account records with automatic backups. Withdrawal requests are matched against your verified identity before funds leave the platform. If you request account closure, your data is retained only as long as local regulations require.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
DATA SECURITY
Security standards we follow
Our privacy framework rests on encryption, regular audits and clear policies. Every step from registration to withdrawal is designed to keep your data out of reach.
Encryption protocol
All account data and payment details use industry-standard TLS encryption during storage and transmission between your device and our servers.
Verification on file
We verify your identity before deposits and withdrawals using document uploads and cross-check against your registered payment accounts.
Fraud detection
Unusual account activity triggers automatic alerts and manual review before funds move, protecting you against unauthorized access.
Staff access limits
Only authorised personnel can view account data, and every access is logged and monitored for suspicious patterns.
Password security
Your password is hashed one-way so even our staff cannot see it. Two-factor authentication is available in account settings.
Regular audits
We review our security practices quarterly and respond immediately to any vulnerabilities discovered internally or reported by users.
CONSISTENCY ACROSS 8JJ
How privacy aligns with our other policies
Your privacy protections connect directly to our terms of service, responsible account practices and payment security standards. Everything works together.
Payment Policy
Deposits and withdrawals go through secure channels listed in our payment guide. Privacy policy covers how we store those transaction records.
Account Closure
When you close your account, we follow this privacy policy's data retention rules and do not reuse your identity for new accounts.
Cookie Usage
We use cookies to keep you logged in and remember your preferences. This policy explains what cookies we place and why.
Third-party links
Our platform links to game studios and payment partners. Their privacy policies apply to data shared directly with them, not 8jj.
Policy updates
When we change this policy, we notify you via email and ask for explicit consent before material changes take effect.
Dispute resolution
Privacy complaints are handled through our support channels first; escalation paths are covered in our main terms of service.
Privacy features inside your account
8jj gives you visibility and control over your personal data. From your dashboard you can review stored information, update contact details and see which devices have...
Data download
Request a complete copy of all data 8jj holds about you in machine-readable format within 30 days of your request.
Update anytime
Change your registered email, phone number or address in account settings. Updates take effect immediately for future communications.
Device log
View every device that has logged into your account, with IP address, location and last-access time for security awareness.
Communication choices
Control whether you receive promotional emails or SMS offers from 8jj. Support messages and security alerts always come through.
Payment history
Browse your complete deposit and withdrawal record with timestamps, amounts and linked payment method (JazzCash, Easypaisa, SadaPay or Raast).
Account deletion
Request permanent account closure and data deletion through support. Non-financial records are removed within 90 days.
Privacy questions answered
We retain your identity verification records for as long as Pakistan tax and anti-fraud regulations require, typically 5 years. Gameplay history and transaction logs are archived but not actively used. You can request deletion of non-regulatory data through support.
JazzCash, Easypaisa, SadaPay and Raast credentials never touch our servers. Deposits and withdrawals are tokenized, so we store only a secure reference to your payment method, not the actual account details themselves.
We see the amount you're depositing because it's needed for processing and account crediting. That amount is encrypted in storage and linked only to your verified account. We do not share deposit amounts with game studios or advertisers.
Only you and authorized 8jj staff can view your gameplay history. We do not expose it to third parties. Game studios receive only anonymised statistics about titles played across all players, not individual account records.
Yes, we use cookies to log you in, store your language preference and prevent fraud. Some cookies are necessary for account security and cannot be disabled. You can manage non-essential cookies in your browser settings without losing access.
Contact our support team immediately via email or live chat. We investigate security concerns within 24 hours and notify you of findings. If your data has been compromised, we advise you to change your 8jj password and review linked payment accounts.
Support conversations are stored for 2 years to help us resolve disputes and improve our service. You can request deletion of your support records separately from account data. Chat logs are encrypted and accessed only by support staff assigned to your case.